11 years of AirHelp: more than 2.2 million passengers claimed compensation

11 years of AirHelp: more than 2.2 million passengers claimed compensation


The publish 11 years of AirHelp: more than 2.2 million passengers claimed compensation appeared first on TD (Journey Every day Media) Brand TD.

AirHelp, the journey tech firm tackling flight disruption, reveals it has helped greater than 2.2 million folks declare compensation from 240 nations and territories since its founding. Following its eleventh anniversary on the twenty fifth January 2024, the corporate has unveiled additional key milestones achieved whereas on its mission to teach air passengers on their rights and ship cutting-edge options to make sure everybody can declare the compensation they’re entitled to.

Since 2013, AirHelp has assessed virtually 16 million claims on behalf of passengers and had 81 million web site customers, highlighting the demand for extra passenger assist when dealing with delays and cancellations. Regardless of the rising ranges of flight disruption, significantly for the reason that pandemic, AirHelp has maintained wonderful requirements of customer support and satisfaction, mirrored by its 140,000 (82%) five-star scores on Trustpilot.

Of AirHelp’s 2.2 million profitable claims, France (245,000), USA (213,000), and the UK (175,000) have had essentially the most passengers compensated, with Germany (170,000), Italy (144,000), Sweden (120,00), Spain (98,000), Norway (87,000), Netherlands (82,000) and Poland (78,000) finishing the highest ten.

The corporate additionally extends its assist to the remotest elements of the planet, having helped passengers in Svalbard, Antarctica, Vatican Metropolis, Cocos (Keeling) Islands, Bouvet Island, and Saint Helena declare compensation. AirHelp’s report for essentially the most compensated flight was DY 7155 from Barcelona to Orlando on eleventh September 2019, the place 91 passengers had been compensated for a flight cancellation lower than 14 days earlier than departure.

Along with supporting clients with claims, the corporate additionally launched its AirHelp Plus membership in 2023, which has offered 5.6 million passengers with further assist and advantages thus far, together with modern AirPayout and AirLuggage parametric insurance coverage options. As a part of this, 22,000 passengers have been given entry to airport lounges serving to to supply consolation and peace of thoughts when dealing with unexpected delays and cancellations.

Tomasz Pawliszyn, CEO of AirHelp commented: “Air journey has grown more and more unpredictable over the past 4 years and passengers should be ready for last-minute disruptions, regardless of the place they fly from or who they fly with. At AirHelp, we’re dedicated to making sure passengers have the most effective journey expertise potential, each with and with out disruptions, by supporting them by the claims course of and educating passengers on their rights.”

 

 

 

The publish 11 years of AirHelp: more than 2.2 million passengers claimed compensation appeared first on Brand TD.



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